Returns & Exchanges

At ROA, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all designer tags attached to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking number handy until your refund has been processed.